Who We Are

Split Second Feedback is a national consulting firm with expertise in the senior living industry. We work with our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems.

Why Us?

Companies come to us because they know we offer the knowledge, insight and guidance they need to move forward with confidence. We combine significant cumulative healthcare experience with our 30-year heritage of customized analysis to provide actionable recommendations. Our partners are actively engaged and remain active in the day-to-day work with clients. We invest partner time and targeted research into our healthcare practice, and will continue to invest ahead of client needs.

Our Mission Statement

Our mission is to provide the tools and resources to individuals and organizations that helps achieve success through purpose and passion. Our foundation is built on the principle of providing the highest level of service to our clients and strive to reflect the highest ethical standards in our relationships.   We are committed to maintaining excellence, respect, and integrity in all aspects of our operations and our professional and business conduct.

Our Commitment to You

We are committed to maintaining excellence, respect, and integrity in all aspects of our operations and our professional and business conduct.

Our Core Values (PRIDE)

Partnership

What makes us different from other companies is our commitment to excellence and customer service. We know that our partnership together will succeed only if your business is profitable and if we can provide you a competitive advantage. We do not have customers – we have clients.

Relationships

Our relationship with our clients is our number one priority. We understand there are a number of companies you choose to partner with, and we take decision that very serious. We are not looking for satisfied customers. We strive for loyal clients.

Integrity

Everything we do and everything we are is built on the foundation of integrity. The people who represent our company every day do so with integrity. We believe integrity begins with being passionate about what we do and who we serve. We will always strive to adhere to our moral and ethical principles, and expect the same in our business partners.

Determination

We believe that the needs and interests of our clients always come first. We will have the courage and determination to do what’s right, because people are worth fighting for. If we serve our clients well and help them become successful, our own success will follow.

Excellence

We believe that growth comes from looking at opportunity and challenges through the eyes of our clients – the ones we serve. Our clients and those they serve deserve our commitment to excellence. We will not settle for good. We will not take shortcuts in our products and services. We will continually strive to be the best.